Can't log in.


Player avatar

CrowdKilla Send PM

subscriber

Posts: 24

Made an account beforehand on the website rather than the client. Didn't get an email confirmation either. Tried using my account details to log in in the client and it isn't working, and I tried registering again on the client itself and it said I can't because I already have used my email. What do? Was really excited to no life this.

Player avatar

Billy Send PM

Former Admin

From: Ardougne
Posts: 2,997

Now that you've registered your website account, navigate to "Character Manager" above and create your first character! Then you'll be all set smile See you in-game!

Billy


[img]https://i.imgur.com/3xbQmDo.gif[/img]Read the rules: Automated play is a bannable offense![img]https://i.imgur.com/HtElPYg.gif[/img]
lol Billy Mays' Quest Reviews lol

Player avatar

CrowdKilla Send PM

subscriber

Posts: 24

Billy said:

Now that you've registered your website account, navigate to "Character Manager" above and create your first character! Then you'll be all set smile See you in-game!

Billy

Hey, I just saw that option after logging in to the forum on my PC, originally i thought it was my phone so i just ended up restarting my phone and now when i go to the client i keep getting the new version available prompt, and when i hit install and then open, the same prompt ends up opening >_< if i hit don't install it says on the log in screen a new version is available. not sure what to do now.

I've also tried uninstalling then reinstalling the application. No luck

Last edited by CrowdKilla (31 Mar 2017 16:44)

Player avatar

Billy Send PM

Former Admin

From: Ardougne
Posts: 2,997

We just updated the client so you'll have to delete the RSCR cache. It's simple on PC, with just deleting the files at C:\users\yourname\.rscrevolution

It's slightly trickier on droid, as you'll need a cache cleaner like CCleaner to erase the cache associated with the apk. Sorry about that! Let me know if you have any questions whatsoever and I'll walk you through it.


[img]https://i.imgur.com/3xbQmDo.gif[/img]Read the rules: Automated play is a bannable offense![img]https://i.imgur.com/HtElPYg.gif[/img]
lol Billy Mays' Quest Reviews lol

Player avatar

eradicator Send PM

subscriber

Posts: 18

CrowdKilla said:

Billy said:

Now that you've registered your website account, navigate to "Character Manager" above and create your first character! Then you'll be all set smile See you in-game!

Billy

Hey, I just saw that option after logging in to the forum on my PC, originally i thought it was my phone so i just ended up restarting my phone and now when i go to the client i keep getting the new version available prompt, and when i hit install and then open, the same prompt ends up opening >_< if i hit don't install it says on the log in screen a new version is available. not sure what to do now.

I've also tried uninstalling then reinstalling the application. No luck

Player avatar

Billy Send PM

Former Admin

From: Ardougne
Posts: 2,997

Here's another way to reset the RSCR cache on droid
settings->apps-> select rscrevolution -> clear cache

Or

https://www.cnet.com/how-to/how-to-clea … rshmallow/


[img]https://i.imgur.com/3xbQmDo.gif[/img]Read the rules: Automated play is a bannable offense![img]https://i.imgur.com/HtElPYg.gif[/img]
lol Billy Mays' Quest Reviews lol

Player avatar

CrowdKilla Send PM

subscriber

Posts: 24

Billy said:

We just updated the client so you'll have to delete the RSCR cache. It's simple on PC, with just deleting the files at C:\users\yourname\.rscrevolution

It's slightly trickier on droid, as you'll need a cache cleaner like CCleaner to erase the cache associated with the apk. Sorry about that! Let me know if you have any questions whatsoever and I'll walk you through it.

I already tried clearing the cache and i'm getting the same problem sad

Player avatar

Billy Send PM

Former Admin

From: Ardougne
Posts: 2,997

We just pushed an update so try again in a few minutes. First impressions, right xD

EDIT: We're live now!


[img]https://i.imgur.com/3xbQmDo.gif[/img]Read the rules: Automated play is a bannable offense![img]https://i.imgur.com/HtElPYg.gif[/img]
lol Billy Mays' Quest Reviews lol

Player avatar

eradicator Send PM

subscriber

Posts: 18

I did work for me, i dont get a msg with install. But i cant login. Just says pls wait, connecting

Player avatar

eradicator Send PM

subscriber

Posts: 18

Nvm i just saw ur earlier post.

Player avatar

Billy Send PM

Former Admin

From: Ardougne
Posts: 2,997

We're live, try again.


[img]https://i.imgur.com/3xbQmDo.gif[/img]Read the rules: Automated play is a bannable offense![img]https://i.imgur.com/HtElPYg.gif[/img]
lol Billy Mays' Quest Reviews lol

Player avatar

CrowdKilla Send PM

subscriber

Posts: 24

Billy said:

We're live, try again.

Everything was running smoothly. Got 30/30/30 in melee stats and met some cool people! Now when I try logging in on my android I get a black screen after randomly disconnecting and not  Being able to get back on. Sorry if I'm being a bug but this is so awesome to be able to do on my phone whenever I go anywhere and I just want to be able to play it. Gonna give it a rest for the night and hope it's just servers or something. Thank you guys for making this be a thing haha