Two factor authentication error?

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pearldrummer Send PM

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From: The Land of Oz
Posts: 6

#114 Nov 2019 13:20

Heya! So I FINALLY am getting somewhere with my account and I verified my email address and turned on 2fa... for some reason the 2fa won't save. Every time I log in it tells me 2fa hasn't been enabled so I go into settings and enable it on the screen and edit my IP addresses on the whitelist and it's just not saving for some reason.

Thanks in advance for your help =]

Last edited by pearldrummer (14 Nov 2019 13:21)

[img]http://i1293.photobucket.com/albums/b591/willdrumforfood2885/hippylettuce_zpsyn6cytxb.png[/img]

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Nisti Send PM

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Posts: 41

#222 Nov 2019 00:52

Hey! If you still have this problem, you should contact a staff member personally (our discord is a great place to start, or PM on forums will work too) so we could look into this a bit better.
As for now this is the first we hear about the issue so theres no telling what to do without further information.
Thanks smile!

[img]http://i.imgur.com/TJ4HSbP.png[/img]

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